Shipping policy

This Shipping Policy ("Policy") of Myfarm Naturals Pvt Ltd ("Company") outlines the terms and conditions governing the shipping of orders placed through the Company's website. By placing an order with the Company, you ("Customer") agree to adhere to the following terms:

  1. Free Shipping Eligibility: It is important to note that the eligibility for free shipping is contingent upon the explicit stipulation of such an offer as part of ongoing promotional campaigns or special offers.

  2. Accurate Address Information: To ensure the successful delivery of orders, Customers are required to provide complete and accurate postal address details, including an accurate pin code, a valid email address, and an operational contact number. The Company recommends verifying the accuracy of this information prior to finalizing an order.

  3. Order Processing Timeline:

    • Items In Stock: Orders comprising items currently in stock will undergo packaging and dispatch from the Company's warehouse within a span of 3-5 working days.
    • Out-of-Stock Items: In instances where certain items are not immediately available, the Company will initiate production and commit to dispatch them within 10 working days from the date of order placement. Customers will receive periodic updates throughout this process.

  4. Delivery Schedule:

    • Delivery Days: Shipments will be delivered by our designated courier partners between Monday and Saturday, during the hours of 9 am to 7 pm.
    • Excluded Days: Deliveries will not be conducted on Sundays and public holidays.
    • External Factors: Customers should acknowledge that external factors beyond the Company's control, including weather conditions and labor disruptions impacting courier partners and transporters, may influence delivery timelines.

  5. Dispatch Notification: Upon dispatch of the package, Customers will receive an email notification containing comprehensive order tracking information. Customers are kindly requested to exercise patience until such notification is received.

For any inquiries, clarifications, or concerns pertaining to this Shipping Policy, Customers are encouraged to contact the Company at contact@myfarmnaturals.com . By engaging with the Company's services, Customers affirm their understanding and acceptance of the terms outlined in this Policy.

Thank you for entrusting Myfarm Naturals Pvt Ltd with your order.